Has anyone tried to use the URL's generated by the copy URL functionality from an MS Office application? At my site, the URL redirects the user to his homepage, and not to the specific item. For instance, I have a link like
https://demo.service-now.com/nav_to.do?uri=change_request.do?sys_id=f3a9e576701a5c00c8e00e2c809b2e04...
to go to a specific change request. When I paste this in the browser it works, and from an email message it works, but not for a word document, excel document or a powerpoint presentation.
We use MS Office 2007. Please let me know your results....
Regards,
Maurice Vliege.
