Client-side code DOM manipulation
Hi, Which elements are under DOM manipulation in the client script? Thanks and Regards, Ramarao
Forum Posts
How to display approvers in Flow Designer stages
Hi, How to display approvers in Flow Designer stages. I see the configuration on Workflow editor only. I don't see any configuration on Flow designer. I have an issue that end users don't know that waiting who approves the request from Service Portal...
Display emails instead of user names in list collector variable.
Hi all, Please help me with the variable type which can allow requestor to select multiple email ids of users, from the variable value referring to "sys_user" table. I tried many possible from list collector, there is no luck. Please help me with...
Resolved! How to add new and edit buttons on Related list?
How to add new and edit buttons on Related list? Scenario: We need to add new and edit buttons on related list.
Resolved! Variable showing backend name on catalog task of field short description.
In catalog task of short description field I want to auto populate the Project name and type of service request, For project name it is showing proper variable name because it is string type and for type of service request It is taking backend name o...
How to have no radio button selected on catalog item variable on form load?
I have a mandatory variable of type Lookup Multiple Choice (ie create radio buttons using data from a table) on a record producer. By default, the first radio button is selected on form load. Is it possible to have no radio button selected on form l...
Resolved! How to delete a Table ?
HI,I was trying to create a Archival rule for alm_Hardware table, by mistake I have selected the cmdb_ci_ hardware table and saved the record. I can see the tables were created with ar_cmdb_ci_ in sys_db_object_list. i have tried to delete the tab...
Resolved! add/remove options with client script not working in agent workspace
Hello Experts, I have a requirement to populate 'Request type' field dropdownlist depending on 'HR service' selected by user on Interaction record, There is dependency between 'Request type' and 'HR Service' on HR case form and same I'm trying to rep...
Resolved! how we can use getByFormat() in scoped application
how we can use getByFormat() in scoped application. iam using date field, i need to extract that date in "YYYY-MMM-dd" format
Resolved! UI Page - Jelly Script
Hi All, Am trying to set the option value as FY22 by default in fiscal year using jelly script. I have used set tag, but it did not worked out: Jelly script in UI page: <j:while test "${jvar_gr.next()}"> <option value ="${jvar_gr.getValue('sys_id')}...
Resolved! In default SLA, when and how many notifications are sent?
In OOB behavior, when does SLA notifications sent?
How to include hyperlink in checkbox variable label on serviceportal
How to include a hyperlink with a checkbox variable label on the service portal.
Resolved! Dear now developers, I'm facing "User authentication error" for the Integration User ID "IOSBUILDTEAM" while creating SNOW tickets via API Calls.
Hello, we are trying to create ServiceNow tickets through API calls. When trying to create the ticket we are getting the following error. { "error": { "message": "User Not Authenticated", "detail": "Required to provide Auth information" }, "status": ...
Resolved! Practices - BUSINESS SERVICE CATALOGUE
Hi all, I am tasked to design a BUSINESS SERVICE CATALOGUE for our organization and I find it very challenging because the foundation for BSC currently doesn't exist at all and I got stuck from where I should start. What we have now is TSC (technica...
Resolved! I cannot see Knowledge articles been suggested when creating an Incident in the Service Portal. How can I make the suggestions visible?
When I create an incident in the Service Portal .I want the system to suggest Knowledge articles when typing the Subject.How can I do that?
