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Usecase: How to Calculate the average resolution time for change requests.

Kongaleti Navee
Tera Contributor
 
5 REPLIES 5

Dr Atul G- LNG
Tera Patron

Hi @Kongaleti Navee 

 

In standard reporting it is not an easy way , so use the PA - Performance Analytics to do all this calculation's. 

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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