List Control Change not caputring in update set
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03-20-2025 08:55 PM
Hi All,
I have created a customised table where I no longer need the new UI action, as we only have to add new records as part of the related list of this same table, which is present under it's parent record. So since it was using 'Global' New as the UI action, I thought of making use of List Control to check the OMIT NEW BUTTTON feature and remove the same.
But while doing so I am unable to save the changes in my update set. Though I see a customer update being captured, the checkbox never turns to true, even after trying multiple times. Has anyone ever faced this issue and someone knows the turnaround please assist me with the solution.
Thanks in advance.
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03-20-2025 09:46 PM
Did you ensure the correct customer update is captured? Did you check the XML and see what's the value of that checkbox?
It should not be an issue.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader