User Administrator | Group members are not visible in related list
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03-26-2024 02:41 AM
Hi All,
We have added users in groups but now we are facing issue like whenever we open group record then user is not visible under the 'group member related list'.
But when we open the User record the group is visible under groups tab
In sys_user_grmember table relation is present.
What is wrong here, Any help or suggestion.
Thanks,
Milind Patil
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03-26-2024 02:50 AM
Hi @Milind1
It seems some cache issue, Just try to reload the group form and try.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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03-26-2024 02:58 AM
Tried with clearing cache but same issue. PS - Its domain separated instance
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03-26-2024 03:01 AM
Okay, please make sure, the group is created in correct domain and the members have domain contains/ visibility true.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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03-28-2024 10:47 PM
Still facing the issue.