user criteria - requested for

[levino]

Hi there

i have a user criteria which works fine,  but that does not restrict a user which the catalog item is available for  requesting for a user that does not meet the criteria.

is there a way to restrict access based on requested for variable

if you provide a example would be great

Thanks

Levino

[Ankur Bawiskar]

@levino 

User criteria will be evaluated and Catalog Item be shown/hidden based on it.

Which variable you are referring? User criteria script won't have access to the variable value?

please provide some example

Regards
Ankur

[levino]

Hi

requested_for 

a user  who the item is available for can request for a user who the item is not visible 

Thanks

[Ankur Bawiskar · Accepted solution]

Hi,

So you will have to discuss this with your business team for the requirement.

And apply some reference qualifier in the requested_for reference variable to show only those users which satisfy the current catalog item user criteria

Regards
Ankur

[Community Alums]

I have a Item that is only available for ITIL users. ITIL users should be able to request for non ITIL users but its showing "Item is unavailable for this user. How do I remove this?