user criteria - requested for

[levino]

Hi there

i have a user criteria which works fine,  but that does not restrict a user which the catalog item is available for  requesting for a user that does not meet the criteria.

is there a way to restrict access based on requested for variable

if you provide a example would be great

Thanks

Levino

[Ankur Bawiskar]

Hi,

to whom the message is being shown "Item is unavailable for this user."

Is that for itil or non-itil users?

Regards
Ankur

[precious1]

Hi, very helpful solution. Thank you so much

[MartinK]

Hey, I had the same problem and found this support article that helps me solve the problem. https://www.servicenow.com/community/itsm-blog/hidden-gems-requested-for-variable-type/ba-p/2293465