User is facing RITM list view issue
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‎02-06-2025 06:38 AM
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‎02-06-2025 07:51 AM
Never seen anything like that. What roles does the user have? Are there any custom ACLs? Have you debugged security? Is this happening in other environments for the user? Is this happening in all browsers?
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‎02-06-2025 07:52 AM
Hi @RK4334
Agree with @Brian Lancaster looks like ACL issue, but it is very weird kind of ACL, if not found any issue, try ti create a new user and replace the access with another user and check.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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