Using same Categories & Subcategories for Incident and Service Requests in Servicenow

Abhishek64
Kilo Contributor

I have created few category and subcategory in Snow for incident. i want to user same category and subcategory in Service request as well. 

Please let me know the steps to configure the category and subcategory in Snow

5 REPLIES 5

Robbie
Kilo Patron
Kilo Patron

Hi Abhishek

 

Just circling back on this. Did you see my response and implement as advised?

To help others, please mark correct and/or helpful.

Thanks,

Robbie