Variable editor not showing "open record" button

[Russell Park]

I have the variable editor added to several RITM forms.  On any of the reference fields I am unable to open the record from within the variable editor.  The button isnt even there as seen in the screen shot below.  Is this normal behavior?  How can i fix this?

[Saurav11 · Accepted solution]

Hello Here is how you can enable it https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0684690 Please mark it correct/ helpful based on impact

[Russell Park]

Thank you that fixed the issue!