Variable editor not visible on scoped custom application even though configurations are done correct

Resham Noor
Tera Contributor

I have built 2 custom tables which are request travel and task travel which extends task table.

Variable editor is created on request travel which is working but not working on task travel record.

Name: Variable editor

Formatter: com_glideapp_questionset_default_question_editor

Table: Travel Task

Added it to the form layout but still variables are not visible, No UI policies running on the table, Variables field is already present in the table.

Referred below links:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0538897

https://womennow.sn/posts/custom-table-variable-editor

 

@Ankur Bawiskar @Alikutty A  @Abhi1 @Community Alums @Amit Gujarathi 

Not sure the real issue of variable editor not showing up.

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@Resham Noor 

both are extending task table then it should work fine.

Did you create formatter in the correct scope?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Resham Noor
Tera Contributor

Yes, both formatters are in correct scope.

@Resham Noor 

then it should work fine.

Did you try clearing instance cache using cache.do?

 

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Resham Noor
Tera Contributor

yes tried clearing cache, Tried implementing the same in PDI still the same issue in the PDI as well.