Variable editor not visible on scoped custom application even though configurations are done correct
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‎05-30-2023 04:49 AM - edited ‎05-30-2023 06:14 AM
I have built 2 custom tables which are request travel and task travel which extends task table.
Variable editor is created on request travel which is working but not working on task travel record.
Name: Variable editor
Formatter: com_glideapp_questionset_default_question_editor
Table: Travel Task
Added it to the form layout but still variables are not visible, No UI policies running on the table, Variables field is already present in the table.
Referred below links:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0538897
https://womennow.sn/posts/custom-table-variable-editor
@Ankur Bawiskar @Alikutty A @Abhi1 @Community Alums @Amit Gujarathi
Not sure the real issue of variable editor not showing up.
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‎05-30-2023 06:39 AM
both are extending task table then it should work fine.
Did you create formatter in the correct scope?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎05-30-2023 06:43 AM
Yes, both formatters are in correct scope.
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‎05-30-2023 06:44 AM
then it should work fine.
Did you try clearing instance cache using cache.do?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎05-30-2023 06:55 AM
yes tried clearing cache, Tried implementing the same in PDI still the same issue in the PDI as well.