variables not cascading from order guide to catalog item

Divya28
Kilo Explorer

In an order guide form we have used Item variable assignment to cascade variable value to catalog item, for some reasons this is working fine in our test environment but not working in development, QA and Prod environments. 

Could anyone please help me with this.

Thanks in advance

2 REPLIES 2

Harish KM
Kilo Patron
Kilo Patron

How about the cascade variable checkbox in order guide? is that checked true in other instances?

find_real_file.png

Regards
Harish

No, it is not checked in any environments but then it is working in test environment because we had used Item Variable Assignments in Rule based the same is in dev, QA and prod as well