Visibility of 'New' button on Task SLA related list and other lists as well

VipulM068601172
Tera Contributor

yesterday

I want to achieve the below requirement, but not able to find the appropriate UI action on Task SLA table. How can I achieve this

 

Hide/Do not Display the "New" UI Action (button) on the RITM Record's Related List of "Task SLAs" - including do not display on any list view for this table.

No users other than the role = "admin" are able to view or access this button.

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2 REPLIES 2

Tanushree Maiti
Kilo Sage

yesterday

Check if you have any  "Create" ACL on task_sla . Update role there as per the requirement .

else create new to implement your requirement.

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Tanushree Maiti
ServiceNow Technical Architect
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Ankur Bawiskar
Tera Patron

yesterday

@VipulM068601172 

Steps to remove New button

-> Right Click on Related List Header

AnkurBawiskar_0-1770273140904.png

 

-> Configure list Control

-> Omit new button checkbox Mark True -> if you want noone to see that button

AnkurBawiskar_1-1770273172494.png

 

-> if you want only admin to see then add role in New roles field

AnkurBawiskar_2-1770273218339.png

 

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Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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