Visual Task board - reassign ownership

[KimLem]

Is there a way to reassign a task board to a new owner (so as not to lose all existing tasks)?   We use the Freeform boards and personal tasks.

[Saikiran Gudur1]

Hi All,

The below KB solves the purpose of this thread.

https://hi.service-now.com/kb_view.do?sysparm_article=KB0679427

Thanks,

Saikiran Guduri

[patrickhunt]

Hahaha, @ the KB article https://hi.service-now.com/kb_view.do?sysparm_article=KB0679427 .

Their answer is essentially:
1. Disable the ACL
2. Make the change
3. Restore the ACL

That's it.
No explanation why things are this way, no discussion on whether this is advisable. (Not even a 'trust me bro!')

Anyway, I did it and it seems to work fine. Thanks for the tip, Saikiran.