What are the different types of ITSM licensing?

Navaneeth1
Tera Guru

Can some only please provide me with what are the different types of ITSM licensing or if there's a breakdown on the type of ITSM licesning?
Also, Can someone please provide with a list of all the ServiceNow ITSM personas and what they do? for example ITSM fullfiller - fullfils request, reviewer - reviews and approves/rejects request, etc. A link to a documentation on this would be really helpful.

2 REPLIES 2

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

Have you tried reaching out to your account manager to ask this? The community is NOT the place for licensing questions.

 

You won't be the first one getting incorrect or outdated licensing information this way and having taken decisions based on this.

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Navaneeth1 

 

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