what are the possible integration error /issues in service now

chandanabolmal
Tera Contributor

Hi ,

what are the possible integration error /issues will occur in servicenow.

1 ACCEPTED SOLUTION

We are missing a lot of information to get even close to answering this. Best thing for you to do is to go to the people that set up the integration. Errors/logging can be available on both sides (and if tooling is used in between there's a third source). We don't know how it has been setup and what kind of error handling is in place. 


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Mark

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Mark Manders
Mega Patron

Please elaborate. The answer is that anything can go wrong. Without knowing what you are looking for, it's impossible to answer.


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Mark

Hi , 

Our team integrated to SD2SD(Ipas) and Splunk , MIM (major incident management) team  asking what are the possible integration error will face once it Go live project.  Since i am new to automation and integration  can anyone suggest me what are the possibility of error will get 

We are missing a lot of information to get even close to answering this. Best thing for you to do is to go to the people that set up the integration. Errors/logging can be available on both sides (and if tooling is used in between there's a third source). We don't know how it has been setup and what kind of error handling is in place. 


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark