what could be the reason behind any on change c,lient script not working on RITM form...

[sonalpriyanka95]

Also as onchange client scripts are not working on RITM, I tried to achieve my requirement which is to clear assigned to on clearing of assignment group, even not suggesting assigned to in mid of clearing , I partially achieved through ui policy , but still can anyone help me out behind the reason on why its not working 

[Ankur Bawiskar]

@sonalpriyanka95 

please share your client script config screenshots and script.

did you add alert and debug?

share screenshots.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Viraj Hudlikar]

Hello @sonalpriyanka95 

If client script not working, try to add alert statements. If you are still not sure share your script anyone over community can help you out.
Also do check this video https://youtu.be/D5pevc02Pq0?si=QK8eb4p8sbU900n4

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.

[Ehab Pilloor]

Hi @sonalpriyanka95,

Check for Client Scripts or UI Policies that conflict with the working of this client script.

Regards,

Ehab Pilloor

[Community Alums]

Share screenshots of your client script.