What does Attribute= "readonly_clickthrough=true" indicates in the Reference Qualifier.

[Ram141]

Hello All,

In the below link on the Reference Qualifier attribute is mentioned as "readonly_clickthrough=true" what does it indicates.

url

when we click on "Knowledge Base" Reference Qualifier icon it filter active KB's but in my Company instance it is showing all active false&true KB's.

Link where only active records are showing:

https://dev.service-now.com/nav_to.do?uri=%2Fkb_template_incident_kcs_article.do%3Fsys_id%3D-1%26sysparm_query%3Dsource%3D552c48888c033300964f4932b03eb092%5Eshort_description%3DAssessment%20:%20%20ATF%20Assessor%5Ekb_issue%3D%5Ekb_resolution%3Dtest

I''m not getting how they are filtering the active KB's, could someone please guide me on this.

Thanks,

Hyd

[Ashutosh Munot1 · Accepted solution]

HI,

readonly_clickthrough=true is to show the reference icon or info icon for that reference record.

Thanks,
Ashutosh

[Ankur Bawiskar]

Hi,

when you set that attribute at field then it shows the record in read-only mode.

If set to true, the pop-up appears for read-only fields and for variables.

https://docs.servicenow.com/bundle/orlando-platform-administration/page/administer/field-administrat...

Regards
Ankur

[Supriya13]

Hello ankur ,

For below fields , readonly_clickthrough=true in dictionary. I wanted make ediatble these field , i tried with make this property false  but only  refernce icon dissapear. 

What kind of approarch I tried to make editable.

[MayurGavhane]

Hi Ankur,

I want to make 'Source Task' field write mode, I did change a OOTB ACL also but didn't work can you help me with this.