What does Attribute= "readonly_clickthrough=true" indicates in the Reference Qualifier.

Ram141
Tera Expert

Hello All,

In the below link on the Reference Qualifier attribute is mentioned as "readonly_clickthrough=true" what does it indicates.

url

when we click on "Knowledge Base" Reference Qualifier icon it filter active KB's but in my Company instance it is showing all active false&true KB's.

 

Link where only active records are showing:

https://dev.service-now.com/nav_to.do?uri=%2Fkb_template_incident_kcs_article.do%3Fsys_id%3D-1%26sysparm_query%3Dsource%3D552c48888c033300964f4932b03eb092%5Eshort_description%3DAssessment%20:%20%20ATF%20Assessor%5Ekb_issue%3D%5Ekb_resolution%3Dtest

 

I''m not getting how they are filtering the active KB's, could someone please guide me on this.

Thanks,

Hyd

1 ACCEPTED SOLUTION

Ashutosh Munot1
Kilo Patron
Kilo Patron

HI,

 

readonly_clickthrough=true is to show the reference icon or info icon for that reference record.

Thanks,
Ashutosh

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10 REPLIES 10

Nice.


Thanks,
Ashutosh