What does not capture in Update Sets

[anvitha ash]

Hi,

1. As per ServiceNow Data Changes are not captured in Update Sets. My confusion is what are Data Changes ? and can someone please provide me with example. 

2. Will Simple, Advanced, Dynamic reference qualifiers capture in update sets?

3. Will Dictionary Override capture in update sets.

Please help me through this🙏

Thanks in advance😊

#updateset, @updateset

[Sagar Pagar]

Hi @Alexander Evras,

Yes. Activation or deactivation of business rules, Client Scripts, UI policies etc. will be captured in updates sets.

Thanks,
Sagar Pagar

[anvitha ash]

What does "update_synch = true" does? Where and how we use it

[Sagar Pagar]

Hi @anvitha ash,

The update_synch=true will be used in dictionary attributes or sys_dictionary table.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0535262 

Thanks,

Sagar Pagar

[Sagar Pagar]

Hi @anvitha ash,

Let me know, if have any queries. Kindly mark response as correct and helpful.

Thanks,
Sagar Pagar

[ersureshbe]

Hi,

1. User, role and group creation

2. Data changes like ticket create and updates.

Those are not captured in update set.