What does not capture in Update Sets

anvitha ash
Tera Contributor

Hi,

1. As per ServiceNow Data Changes are not captured in Update Sets. My confusion is what are Data Changes and can someone please provide me with example. 

2. Will Simple, Advanced, Dynamic reference qualifiers capture in update sets?

3. Will Dictionary Override capture in update sets.

 

Please help me through this🙏

 

Thanks in advance😊

#updateset, @updateset

 

18 REPLIES 18

Jmarez
Tera Contributor

How about knowledge bases? I created a new knowledge base in dev environment and the capture indicates Type: Data Policy. Exported and imported XMT to test environment and nothing inserted. 

It this considered a Data change? 

AishwaryaS1
Kilo Sage

I've created the Application services(cmdb_ci_service_auto) but they are not captured in an update set.

Are these records also not captured by the update set?

Aishwarya Shelake

For capturing the new application services in the update set I Ran the background script and it works for me.

 

var rec = new GlideRecord('TABLE_NAME'); // add the table name
rec.get('SYS_ID_TO_PUSH'); // sys id of rcord to push into update set
var um = new GlideUpdateManager2();
um.saveRecord(rec);

 

If anything is not getting capture in the update set then you can run this script(except data records).

 

Thanks!

Aishwarya Shelake

I was not able to capture the group inside the update set after using this script it helps to capture the group in the update set.

You can go to that group and right click and select " Add to update set". This action will add to the current update set. Using the scripts is not advised as there is less traceability.