what is an correct way to move change from schedule to implement

SD_Chandan
Kilo Sage

#changemanagement #ITSM
I want to move my change request automated when its schedule started.

Thank you
Chandan
1 ACCEPTED SOLUTION

SD_Chandan
Kilo Sage

@Nilesh Pol & @palanikumar 

Thank you for response,
I have implemented using schedule jobs now it is working fine.

Thank you
Chandan

View solution in original post

4 REPLIES 4

palanikumar
Giga Sage
Giga Sage

Hi,

 

Not sure whether the state model supports this.

You can always create a flow that triggers when the Change is moved to scheduled. In the flow you can add an activity that waits for the Planned Start date and then moves the state to implement once it breaches.

 

Thank you,

Palani

Thank you,
Palani

Nilesh Pol
Tera Guru
Tera Guru

@SD_Chandan You can achieve this using a Scheduled Job or a Scheduled Script Execution.

let us know if found any deficulties while writting a script.

SD_Chandan
Kilo Sage

@Nilesh Pol & @palanikumar 

Thank you for response,
I have implemented using schedule jobs now it is working fine.

Thank you
Chandan

Nilesh Pol
Tera Guru
Tera Guru