What is ServiceNow best practice recommendation, how KB articles should be shared?

deepakm29284933
Tera Contributor

‎10-08-2025 10:48 AM

What is ServiceNow best practice recommendation, how KB articles should be shared? 

 

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Rafael Batistot
Kilo Patron

‎10-08-2025 11:07 AM

Hi @deepakm29284933 

 

See this document, might help you 

 

https://blogs.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/bp/master-the-knowl...

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