10-08-2025 10:48 AM
What is ServiceNow best practice recommendation, how KB articles should be shared?
10-08-2025 11:07 AM
Hi @deepakm29284933
See this document, might help you
https://blogs.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/bp/master-the-knowl...
