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what is the best practice role to the user?

Apsara P
Tera Contributor
 
2 REPLIES 2

Saurav11
Kilo Patron
Kilo Patron

Hello

 

It is always better to create a group and give the role to the group. And then you can keep adding the users to the group which will give them the role.

 

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Naveed_Hussain
Kilo Guru

The best practice according to the ServiceNow fundamental course for beginners:

  • Create the users or the user. 
  • Create a group.
  • Placed the users or the user into the group.
  • Assign roles to the group.

 

Please mark the answer correct/helpful based on Impact.