what is the best practice role to the user?

[Saurav11]

Hello

It is always better to create a group and give the role to the group. And then you can keep adding the users to the group which will give them the role.

Please mark answer correct/helpful based on Impact.

[Naveed_Hussain]

The best practice according to the ServiceNow fundamental course for beginners:

• Create the users or the user. 
• Create a group.
• Placed the users or the user into the group.
• Assign roles to the group.

Please mark the answer correct/helpful based on Impact.