what is the dynamic way to redirect link hardcoded in knowledge articles

venkata satish
Tera Expert

Hi All,

 

We have some knowledge articles with hardcoded links to old service portal. Now we have got a new portal. Now the requirement is, when we click on the link in knowledge articles it should redirect to new portal without changing links in knowledge articles. Is there any way like page routes for portal?

 

Regards,

Venkata Satish

5 REPLIES 5

What is not working? My article describes it in full detail.

 

Kind regards,
Mark

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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