What is the use of 'Reply to' field in compose email option?

[Suggy]

What is the use of 'Reply to' field in compose email option?

[Aman Kumar S · Accepted solution]

Hey,

The Reply To field is nothing but the email address to which the user will reply when he receives email

 Ref article:

Reply to explained

Feel free to mark correct, If I answered your query.

Will be helpful for future visitors looking for similar questions 🙂

[Suggy]

Thanks @Aman Kumar 

[Sagar Pagar]

Hi,

You can set ReplyTo mail address to recipient while sending email from ServiceNow.

Thanks,
Sagar Pagar

[vijayacs]

is possible to customize this in service now based on site id?