What is your best approach to creating recurring tasks
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07-19-2021 05:01 PM
Hello, all.
I'm trying to gauge what is the best way to schedule recurring tasks in ServiceNow that serve to remind analysts, admins, etc. to perform a certain action or to follow up on a particular event. I've looked at leveraging flow designer to create private tasks (PTSK) and this could work but this approach will require that staff use visual task boards (VTB). I don't think that will be an issue but it is yet another area of the ITSM to check and manage.
Please let me know your thoughts or suggestions!
Thanks!!
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07-28-2022 03:53 PM
Hi Bcrant,
What solution/process did you land on?
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11-02-2023 10:41 AM
was there ever an identified solution to this? Running into the same scenario in our org, and the catalog item solution seems incredibly bloated and cumbersome to maintain and scale.
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11-02-2023 02:34 PM
Hi Team,
We are also facing the same issue in our Org, I joined very late for this conversation, So far we analysed we never found any standard approach for Scheduled task creation , If any such best practice you successfull, pls share here.
