What's the purpose of "approval group" field in CMDB table?

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Kento Takahashi
Giga Contributor

‎07-22-2019 05:20 AM

Hi all,

 

CMDB table has an field called "Approval Group".

In which usecase is this field used?

For examle, after someone inserts CI record to CMDB table, the member in "Approval Group" can approve?

Or is there any workflow which "Approval Group" is needed to proceed workflow related to CMDB?

If you know, please let me know.

 

Thanks in advance.

 

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Waleska
Kilo Guru

‎07-22-2019 05:50 AM

If I am not mistaken, this is if a Change Request is input for a specific CI. It will request approval from members within the approval group. This is how it was used at my previous organization.

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Harsh Vardhan
Giga Patron

‎07-22-2019 05:51 AM

adding one thread here, hope it will help you. 

 

Using the right group field in the CMDB