When adding comments to the Service Operations Workspace Knowledge Articles, the text deletes

Nisha Mishra23
Tera Contributor

‎01-09-2026 12:29 AM

When adding comments to the Service Operations Workspace Knowledge Articles, the text deletes as type

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7 REPLIES 7

Ankur Bawiskar
Tera Patron

‎01-09-2026 01:04 AM

@Nisha Mishra23 

screenshots please

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Nisha Mishra23
Tera Contributor
In response to Ankur Bawiskar

‎01-09-2026 01:41 AM

NishaMishra23_0-1767951697212.png

 

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Ankur Bawiskar
Tera Patron
In response to Nisha Mishra23

‎01-09-2026 01:44 AM

@Nisha Mishra23 

not sure some auto correction logic is removing those words or checking spellings.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Dr Atul G- LNG
Tera Patron
In response to Nisha Mishra23

‎01-09-2026 01:47 AM

Hi @Nisha Mishra23 

Do you have any grammar tools installed on your local system? It might be an autocorrect setting or something configured on your system that’s causing this issue.

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