When adding comments to the Service Operations Workspace Knowledge Articles, the text deletes

Nisha Mishra23
Tera Contributor

yesterday

When adding comments to the Service Operations Workspace Knowledge Articles, the text deletes as type

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7 REPLIES 7

Nisha Mishra23
Tera Contributor
In response to Dr Atul G- LNG

yesterday

Actually my colleague also facing the issue so not sure if this can be local system issue

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Dr Atul G- LNG
Tera Patron
In response to Nisha Mishra23

yesterday

2 things

 

- Try repair or upgrade the SOW plugin.

- If still issue, log a now support case.

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Ankur Bawiskar
Tera Patron
In response to Nisha Mishra23

yesterday

@Nisha Mishra23 

is there any onChange client script running on that field which is manipulating the text?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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