When creates knowledge base, a data policy record is creating. Want to know is it mandatory or not?

[anantarapu]

Hi,

I want to inform you that, when I create a knowledge base record, the platform creates a data policy record with knowledge base name. In my production system, do not see any data policy records for exist knowledge base records. I want to know,, is it mandatory to keep it or can ignore/delete data policy record. what is the impact on knowledge base or knowledge category records, if we ignore/delete data policy? Please share the information on this.

Thank you. 

[Prasanna_Patil]

Hi @anantarapu i think oob we dont have capability of creating data policy when KB is created. 

[Tanushree Maiti]

Hi @anantarapu 

This is the OOB data policy named Enforce Knowledge Base Field. It is setting knowledge base mandatory while inserting the record.

Link: https://<your_instance_name>/sys_data_policy2.do?sys_id=4610fcd39f023100d8f8700c267fcf3a&sysparm_vie...