When I am searching record producer on portal, it is not showing up. Any idea to solve it?

[Pushpender Shar]

When I search any record producer on portal then it will not show up, any idea to resolve it.
I have checked 'Hide on service portal' is false.

In portal settings I have set none of them true but still search result of record producer is not coming up on portal.

[Musab Rasheed]

Hello,

In your portal configuration, have you added catalog search source like below.?

[Kartik Sethi]

Hi @Pushpendra Sharma 

To have (catalog family items) record producers on the portal you need to make sure that the below points are taken care of:

1. On Portal:
   1/.
   
   2/.
   
   
   
2. On Record Producer:
   
   Record Producer Catalog should be on Portal setting shown in Point#1
   
   
3. User Criteria on Record Producer: Shown on Advanced View
   
   
   
   

Please check and let me know if you face issues.

---

Please mark my answer as correct if this solves your issues!

If it helped you in any way then please mark helpful!

Thanks and regards,

Kartik

[Kartik Sethi]

Hi @Pushpender Sharma 

Is your issue resolved?

If yes, then please mark my answer as correct/helpful so that other community members facing similar issues might get some help.

Thanks and regards,

Kartik

[Pushpender Shar]

Thanks for your response.

These things are already configured but issue is still the same.