When I am trying to open the URL of survey this shows error.

Nikita Gupta1
Tera Contributor

‎06-26-2022 12:11 AM

I am Facing this issue in survey. When I am trying to open the URL of the survey It shows error "You are not authorized or the record is not valid". Anyone has any idea why this error occurs. If yes please help me to resolve this issue.

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NS16
Mega Sage
In response to Nikita Gupta1

‎06-27-2022 05:19 PM

Hi Nikita,

Below could be the resons please check it and let me know 🙂

The reason the user is seeing the error message is because the assessment they are trying to view is not assigned to them. The assessment the user is trying to access is not public.

There is some logic which happens when a user tries to view an assessment. The system runs a check which says, "Is the user who is trying to view this assessment the same as the person to whom it is assigned? If yes, display the assessment. If no, throw 'Invalid URL' error."

Therefore the behavior seen is expected, as the assessment the user is trying to view is not assigned to them.

 

Also, there are 2 scripts include called when opening a survey, ensure these scripts are not customized: SPSurveyAPI and AssessmentUtils

 

Thanks,

Neha

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