When I click on Flow Context in RITM it does not show the flow. Can someone please guide on what is the proper settings.

[Nolan4]

I have set the property to TRACE still it doesn't load the flow and keeps showing the message - Flow reports not available. Check system property com.snc.process_flow.reporting.levelOpen Context Record

PFA images for details.

[Prasad Pagar]

Hi Nolan,

Ideally it should work. Did you tried with 'ON' choice?

https://docs.servicenow.com/bundle/rome-servicenow-platform/page/administer/flow-designer/task/enable-flow-reporting.html

Thank you
Prasad

[Nolan4]

Yes, I have tried but it didn't work.

Do you have any other entry in Process Automation->Settings ? PFA.

[Prasad Pagar · Accepted solution]

Hi Nolan,

It is same infact just updating this property to ON worked for me.

Can you try clearing your cache once?

If it still dont work I will suggest to get one HI case raised.

Thank you
Prasad

[Geoff_T]

Hi,

In my PDI I set up as follows and it works:

Just to clarify - is your 'Value' set as 'ON' like in screenshot above?

Geoff