When i search the request number in Homepage Search it should route to the request summery page

mania
Tera Contributor

Hi,

Once i search the request number in Homepage Search in esc portal it is navigated to backend request page but it should route to the portal Request Summary page.

Can anyone please help on this,It will be usefull.

mania_0-1737541223645.png

Thanks!

2 REPLIES 2

MayankGupta77
Tera Contributor

Maybe I could be wrong, but I think you should Check the Portal Configuration, make sure that the navigation setting in the portal are correctly configured and maybe Clearing Cache and Cookie can resolve navigation issues.

@MayankGupta77 ,

I have verified portal configurations, page route maps and  Clearing Cache and Cookie as well but didnt found anything so can you please explain more clearly.

Thanks!