When user creates problem from an incident form it should auto populate field values

[Gayathree Seeth]

We have created new field called TYPE in the problem form which has two values 

* proactive

*reactive

Now when we create problem from an incident form then it should auto populate with the value "proactive".

Suggest some ideas!!

[Kamil Smusz · Accepted solution]

Hi @Gayathree Seeth 

Actually is way simpler then i thought in this case. You just need to add 4 marked below lines. Of course change fieldname and value 🙂

[Gayathree Seeth]

Thanks very much Kamil. The requirement is working now.

This was useful.

Gayathree S

[Gayathree Seeth]

Hi Kamil,

Even though i am getting the output for this code i am also getting one error.

I am using Onload client script for the problem table on other hand to autopopulate the type field as "reactive" when the problem is created from Problem-> Create New

When i use this client script my UI action code is not working. ( i.e The Type field is also getting populated as Reactive when created from an incident)

[Community Alums]

Hi @Gayathree Seeth 

Did you get any solution on this? if so can you share what all configuration you did?

Thank You!

[Gayathree Seeth]

Hi @Community Alums 

Sorry for very late response. Yes i have achieved this using the onload Client script.