Where are icons for Service Catalog Items stored in SN?

arow
Kilo Explorer

That's pretty much the question - when looking at existing categories, especially Top-level ones that appear in our self-service portal with icons, I cannot see where these icons are stored. When I click on Icon, I am only presented with the option to upload a new one or delete the existing. If it can be deleted, it means there must be a file somewhere that can be removed?

 

I am looking at Service Catalog module > Maintain Categories. I look at the table but it doesn't contain anything. Am I looking in the wrong place or missing something obvious?

12 REPLIES 12

Harish Murikina
Tera Guru

Check the table images(db_image).


Subhajit1
Giga Guru

Or Simply Type in Images in your App Nav and the Module giving access to Images would come up


mitzaka
Mega Guru

Or go to Sysyem UI application, then select the Images menu.


Looks like that:


find_real_file.png


Brad Tilton
ServiceNow Employee
ServiceNow Employee

I think those items are actually stored as attachments rather than records on the db_image table.