Somehow the email active checkbox in our email property was turned off. When I look at the audit log for the sys_properties table and find the element name "glide.email.smtp.active" and review the history, it only shows me changing it back to true. I need a log file or something on the table that would show that it was off. I have the evidence it was turned off, because I turned it back on.
My management is needing this by tomorrow, so all responses are appreciated.
Also, if this discussion is not in the right place please let me know and I can change it. I'm a new system administrator in ServiceNow, so I'm still getting used to where to place things in the community.
