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Create Email template on change record

Need help on to create Email template: Please find the attachment for reference.*Template is below:To : <Change owner email >Subject: check review of changes deployed last week - CHG0XXXXXX Hi <Change owner Name>,I'm emailing to advise that after com...

Restrict Assigned to field on problem record

Need help on to restrict Assigned to field on problem record. Should be writable by current Assignment Group and Global problem management team only. Assigned to field should be writable by everyone when problem record is creating.

List Type Field Choice Adding

Hi,I just want to dynamically add and remove the choices of a field who's type us LIST on a incident form, On certain conditions. Also there is no table which is Refered in List field.Thanks and Regards,Pratap Singh Sisodia 

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Prataps135 by Mega Sage
  • 528 Views
  • 6 replies
  • 0 helpfuls

HTML Editor Toolbar Missing Items.

Hi team, After yokohama upgrade the HTML toolbar on rich text fields are missing many items that were there before upgrade, I have 35 widgets in the toolbar, after upgrade there are 22, see attached for more details. Any assistance will be greatly ap...

Saheed by Tera Contributor
  • 403 Views
  • 2 replies
  • 0 helpfuls

HTML Editor tool bar is missing

After Yokohama upgrade HTML toolbar on rich text fields are missing many items that were originally there, used to be 35 widgets in the toolbar, after upgrade there are only 22. Has anyone experience this after upgrade?

Akings by Tera Contributor
  • 294 Views
  • 1 replies
  • 0 helpfuls

Field inheritance from Parent table

 I have created a field 'Services' on Change table, its is dropdown field.I am utlising this field both on Change as well change task table. Now, when select any value say 'ABC' on this field, the same gets reflected in all of all the change tasks re...

Rachael12 by Tera Contributor
  • 447 Views
  • 3 replies
  • 0 helpfuls

Issue in loading data thorugh data source in ServiceNow

Hello team, I am getting this error in schedule job for a data sources while pulling the data. MID Server reported error: SQLState: S0003com.microsoft.sqlserver.jdbc.SQLServerException: The conversion of a varchar data type to a datetime data type re...

Sriram28 by Tera Contributor
  • 534 Views
  • 4 replies
  • 0 helpfuls