Where to configure font-size for the HTML field?
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‎04-26-2019 09:57 AM
If one wanted to add another font-size to the dropdown, for example (11pt) - where are these settings configured? This is the HTML field type.
I've looked at the dictionary, system properties, etc and have not been able to figure this one out.
Thanks!
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‎04-26-2019 10:44 AM
I dont think there is a way OOB.
keep an eye on this thread
https://community.servicenow.com/community?id=community_question&sys_id=983e26bcdbcdfb40190dfb24399619f4
Please mark my response as correct and helpful if it helped solved your question.
-Thanks
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‎04-28-2019 03:10 PM
Hello Jamison
Carl has logged a HI ticket and got a response from the HI support.
please go thru the thread and close this thread by marking the response as correct at your convenience
This makes removing this thread from unanswered list and helps community.
-Cheers
Prateek kumar
Please mark my response as correct and helpful if it helped solved your question.
-Thanks

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‎04-26-2019 11:26 AM
As a workaround, you can export your HTML content in word document and then update font size in word document..
You can import back content in HTML field from word document.
Regards,
Sachin

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‎01-14-2021 10:37 AM
To control how content is copied from word document to HTML fields, you can use the following properties:
As of New York, there are system properties to configure the paste behavior for both HTML and Microsoft Word formatted content:
- glide.ui.html.editor.v4.paste.word_import
Paste formatting behavior for Microsoft Word. This setting controls how content being pasted from Microsoft Word is filtered. The supported values are:
- clean - Preserve the structure of the content such as headings, tables and lists but remove inline styles and classes. This results in simple content that uses the site's CSS stylesheet while retaining the semantic structure from the original document.
- merge - Preserve the inline formatting and structure of the original document. Invalid and proprietary styles, tags and attributes are still removed ensuring that the HTML is valid while more closely matching the original document formatting.
- prompt (Default) - Prompt the user to choose between the clean and merge options after attempting to paste Word content.
- glide.ui.html.editor.v4.paste.html_import
Paste formatting behavior for HTML. This setting controls how content being pasted from sources other than Microsoft Word is filtered. Note that this includes content copied from TinyMCE itself. The supported values are:
- clean (Default) - Preserve the structure of the content such as headings, tables, and lists but remove inline styles and classes. This results in simple content that uses the site's CSS stylesheet while retaining the semantic structure from the original document.
- merge - Preserve the inline formatting and structure of the original document. Invalid and proprietary styles, tags and attributes are still removed ensuring that the HTML is valid while more closely matching the original document formatting.
- prompt - Prompt the user to choose between the clean and merge options after attempting to paste HTML content.
These properties can be updated by an admin by navigating to System Properties > UI Properties (towards the bottom of the page, with the rest of the HTML editor configuration).