Where to I go to change the color of the dot for Incident State?
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‎01-02-2020 07:05 AM
We have color dots beside our incident "State" on the incident list. Somehow the dot color for "On Hold" changed (maybe the upgrade to Madrid did it). I can't remember how to change the colors. Can someone point me in the right direction?
I know it's there, because I've done it in an earlier version. Hope they didn't do away with it in Madrid.
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Incident Management

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‎01-02-2020 07:07 AM
Hi there,
Right click on the field, and choose "Configure Styles".
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
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Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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‎01-02-2020 07:09 AM
For example:
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
---
LinkedIn
Community article list
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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‎01-02-2020 07:07 AM
These are called Field Styles and they could be on either Task or Incident. Look in your sidebar for Field Styles.
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‎01-02-2020 07:07 AM
You can look at the styles on this field
Navigate to field styles form left nav.