Where to I go to change the color of the dot for Incident State?

[Gerry Crumbley]

We have color dots beside our incident "State" on the incident list. Somehow the dot color for "On Hold" changed (maybe the upgrade to Madrid did it). I can't remember how to change the colors. Can someone point me in the right direction?

I know it's there, because I've done it in an earlier version. Hope they didn't do away with it in Madrid.

[Harshal Gawali]

Hi Gerrycrumbley,

Please refer below link, It gives information about field styles.

Defining Field Styles - ServiceNow Wiki

I hope it will help you colouring the dots on list view.

Regards,

Harshal Gawali

[Gerry Crumbley]

Thanks! I was able to change one of them. I had to type in the word "blue".

Seems like I remember a place where you could actually choose from multiple colors.  . . . . 

[jain]

Hi @gerrycrumbley 

Right-click on the field, and choose "Configure Styles"

Then you can create a new style and update.

If my answer helped you, So please then mark it as helpful.

Regards,
Anoop Jain

[Gerry Crumbley]

What happens if you don't know the "name" of the color you would like to use? Seems like there's a place that shows you all the colors to choose from. I just can't remember where that is . . . . 

[Harsh Vardhan]

https://www.w3schools.com/colors/colors_names.asp