Where to I go to change the color of the dot for Incident State?
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‎01-02-2020 07:05 AM
We have color dots beside our incident "State" on the incident list. Somehow the dot color for "On Hold" changed (maybe the upgrade to Madrid did it). I can't remember how to change the colors. Can someone point me in the right direction?
I know it's there, because I've done it in an earlier version. Hope they didn't do away with it in Madrid.
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‎01-03-2020 04:55 AM
You can give the color name, though also the color code.
And in case you might forget a color code... there are really a lot of field styles in the system, and so a lot of colors to be found in the other field styles 🙂
So you managed to change the field styles? Or still assistance needed?
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
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Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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‎01-03-2020 05:06 AM
Hi
You can give the color name and also code
Please check the link to knowledge about colors and codes https://www.w3schools.com/colors/colors_names.asp
If my answer helped you, So please then mark it as helpful.
Thanks & Regards,
Anoop Jain

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‎01-14-2020 11:55 AM
Hi there,
Did this solve your question? Or do we need to follow-up on this?
Please mark this answer as correct if it solves your question. This will help others who are looking for a similar solution. Also marking this answer as correct takes the post of the unsolved list.
Thanks.
Kind regards,
Mark
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LinkedIn
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Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field