Where to I go to change the color of the dot for Incident State?

Gerry Crumbley
Giga Expert

We have color dots beside our incident "State" on the incident list. Somehow the dot color for "On Hold" changed (maybe the upgrade to Madrid did it). I can't remember how to change the colors. Can someone point me in the right direction?

I know it's there, because I've done it in an earlier version. Hope they didn't do away with it in Madrid.

 

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12 REPLIES 12

You can give the color name, though also the color code.

And in case you might forget a color code... there are really a lot of field styles in the system, and so a lot of colors to be found in the other field styles 🙂

So you managed to change the field styles? Or still assistance needed?

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

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Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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Hi @gerrycrumbley 

 

You can give the color name and also code
Please check the link to knowledge about colors and codes https://www.w3schools.com/colors/colors_names.asp

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If my answer helped you, So please then mark it as helpful.

 

Thanks & Regards,
Anoop Jain

Mark Roethof
Tera Patron
Tera Patron

Hi there,

Did this solve your question? Or do we need to follow-up on this?

Please mark this answer as correct if it solves your question. This will help others who are looking for a similar solution. Also marking this answer as correct takes the post of the unsolved list.
Thanks.

Kind regards,
Mark

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Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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