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Which is the best practice about ACL, creating new one or edit existing one?

shun6
Giga Sage

Hi all,

I'm trying to create a custom role base ACL on existing tables such as 'incident'.

I want to know which is the best practice creating new one or edit existing one?

And are there any preferred  ACL rules based on role?

 

Thnaks,

 

1 ACCEPTED SOLUTION

Sulabh Garg
ServiceNow Employee

There is no impact as you already creating a copy of the same ACL, However when you edit the copied ACL then you should test it thoroughly on lower instances to see the impact.

Hope it helps!!

 

Please Mark ✅ Correct/helpful, if applicable, Thanks!! 

Regards

Sulabh Garg

Please Mark ✅ Correct/helpful, if applicable, Thanks!!
Regards
Sulabh Garg

View solution in original post

6 REPLIES 6

Gabi3
ServiceNow Employee

I cannot access the KB article 🙄

shun6
Giga Sage

It's very helpful!

Thnk you all!!