Which is the best practice about ACL, creating new one or edit existing one?

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shun6
Giga Sage

‎05-25-2022 08:09 PM

Hi all,

I'm trying to create a custom role base ACL on existing tables such as 'incident'.

I want to know which is the best practice creating new one or edit existing one?

And are there any preferred  ACL rules based on role?

 

Thnaks,

 

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Sulabh Garg
Mega Sage
Mega Sage
In response to shun6

‎05-25-2022 11:36 PM

There is no impact as you already creating a copy of the same ACL, However when you edit the copied ACL then you should test it thoroughly on lower instances to see the impact.

Hope it helps!!

 

Please Mark ✅ Correct/helpful, if applicable, Thanks!! 

Regards

Sulabh Garg

Please Mark ✅ Correct/helpful, if applicable, Thanks!!
Regards
Sulabh Garg

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Gabi3
ServiceNow Employee
ServiceNow Employee
In response to Sajilal

‎03-26-2024 11:52 AM

I cannot access the KB article 🙄

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shun6
Giga Sage

‎05-26-2022 12:29 AM

It's very helpful!

Thnk you all!!

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