which oob role gives some one the access to create and update ci's

[dick1]

Hi all,

I'm trying to identify the role that can update the cmdb ci information

I found the role sn_cmdb_editor and accoording to the description this role should have this access but when trying it it seemingly has only read rights on the cmdb when defining a user with that role

there is also the asset role but this can also update the assets and i would like to be able to split this.
other role that can update is the itil role but that can also do  more.

[Musab Rasheed]

Hi,

Please give itil_admin role or try first with ITIL role if doesn't work then give ITIL_admin role to do this.

Regards

[dick1]

might be an option but ITIL admin role can do to much like delete tickets 
just want to use a role that can only update the ci's nothing more nothing less

as stated looking at the role sn_cmdb_editior accoording to the description it should have CRUD on the cmdb but when testing its only read access.

[Saurav11]

Hello,

As per the OOB configuration, the only two roles common for create and write are itil and asset.

But in case if you do not want o give any of the above role we have the below two roles in create ACL. So you can configure a write ACL as well with the below two roles and it should do the trick

Please mark answer correct/helpful based on Impact

[Saurav11]

hello,

If my answer helped you can you also mark it as correct.

Thanks.