Who manages Wildcard Certificates?

[John H1]

Who manages the ServiceNow Wildcard Certificates.

Ours is due to expire in the next couple of weeks.

[Peter Bodelier]

Hi @John H1,

I think you should create a case for Now Support to check this out.

[Nivedita Patil]

Hi @John H1 ,

create  case from now learning platform and wait for reply.

Mark my answer correct and helpful if helps you.

Thanks,

Nivedita Patil.

[Peter Bodelier]

Hi @Nivedita Patil, Its about security certificates, not certifications of nowLearning.

[John H1 · Accepted solution]

This is the response from ServiceNow;

Solution proposed is :

For the *servicenow.com certificate renewal, there is no needed for action on your side

You can review and verify SSL cert via https://www.ssllabs.com/ssltest/analyze.html?d=<instancename>.service-now.com after the update.

The only thing to consider is that if you have integrations that loaded then the expiring *servicenow.com certificate into their systems and making inbound web services calls to the instance might stop working since the *servicenow.com certificate is getting updated.