Why are both column name being display for a user on

[Andrew Wright]

One of our users is being presented with both the column label and column name when using ServiceNow. 

Any suggestions on why they are seeing both as all other users are only seeing the column label which is correct.

[Samaksh Wani · Accepted solution]

Hello @Andrew Wright 

The column names are coming because of Google Extension, SN Utils, You can also enable it.

And then when you double click on any of the page of instance, it will show you the column names of fields.

Plz Mark my Solution as Accept and Give me thumbs up, if you find it helpful.

Regards,

Samaksh

[Samaksh Wani · Accepted solution]

@Andrew Wright 

https://chrome.google.com/webstore/detail/sn-utils-tools-for-servic/jgaodbdddndbaijmcljdbglhpdhnjobg

[SANDEEP28 · Accepted solution]

@Andrew Wright Check if user has installed "SN Utils - Tools for ServiceNow" extension in chrome browser.  This extension will show both field label and name in form.

https://chrome.google.com/webstore/detail/sn-utils-tools-for-servic/jgaodbdddndbaijmcljdbglhpdhnjobg

If I could help you with your Query then, please hit the Thumb Icon and mark as Correct !! 

[Samaksh Wani · Accepted solution]

Hello @Andrew Wright 

The column names are coming because of Google Extension, SN Utils, You can also enable it.

And then when you double click on any of the page of instance, it will show you the column names of fields.

Plz Mark my Solution as Accept and Give me thumbs up, if you find it helpful.

Regards,

Samaksh

[Samaksh Wani · Accepted solution]

@Andrew Wright 

https://chrome.google.com/webstore/detail/sn-utils-tools-for-servic/jgaodbdddndbaijmcljdbglhpdhnjobg

[Andrew Wright]

Thank you Samaksh. The user has confirmed they did indeed the extension.

[SANDEEP28 · Accepted solution]

@Andrew Wright Check if user has installed "SN Utils - Tools for ServiceNow" extension in chrome browser.  This extension will show both field label and name in form.

https://chrome.google.com/webstore/detail/sn-utils-tools-for-servic/jgaodbdddndbaijmcljdbglhpdhnjobg

If I could help you with your Query then, please hit the Thumb Icon and mark as Correct !!