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Why is my Scheduled button not showing up? Cannot find the feature to add

ServNowDev
Tera Guru

I created a new Change model that mimic the Standard change but for some reason the Scheduled button is not showing at the top on the new model i have to use the state drop down to schedule. functionally it matches the original but i would like to have that button appear like it does for the orginal.

ORIGINAL

find_real_file.png

find_real_file.png

 

5 REPLIES 5

Sulabh Garg
ServiceNow Employee

Hello

Please check if logged in user has the 'itil' or 'sn_change_write' role.

condition of scheduled UI action - gs.hasRole('itil,sn_change_write')

Please Mark Correct/helpful, if applicable, Thanks!! 

Regards

Sulabh Garg

Please Mark Correct/helpful, if applicable, Thanks!!
Regards
Sulabh Garg