Hi All, I had created onComplete transform script couple of months ago to generate event whenever import set importing is completed, that event eventually generates email notification to my team stating import has been completed. Until yesterday when...
Looking to see if you can have assets in the "in Use" state that are deployed to a stockroom, like a workstation in a stockroom?
I am relatively new to SN and have not done much with scripting. I have a new requirement that came in to open an incident from an email with a specific subject line. Then from a later email, find that same incident and close it based on the subjec...
According to ServiceNow Docs, the Assignment Rules will only run when a Task record is unassigned. Let's say we have a ticket that was manually re-assigned to a new Assignment Group. What I am noticing in most cases, when this assigned ticket has ei...
Hi Everyone, We handles plenty of service request tickets on the daily basis and from time to time our fulfillers would close tickets by mistake and have to come to our sys admin team for help. We are exploring the possibility of letting their team l...
Can anyone please help me to understand all these interviews questions 1. What kind of incidents tickets do we get as an admin or developer? 2. what is the main difference between GlideAjax and Sctrachpad? 3. I got an issue (any issue, how to fix) ...
I have sysid of an object and want to determine the name of object i.e. record or table how can i achieve this?
Hi All, I have one requirement , whenever I submit a request from catalog item, new record should be created in data source table and attachment from RITM should be copied to the created data source. Written the below code to copy the attachment from...
Experts. I have a cloned the sc_cat_item widget, and page. I've customized them as requested. Now I have to make them publicly accessible and allow them to be accessed via an iframe from another site. How does one configure the iframe on the external...
I have a Service Catalog Item with a start date (start) and an end date (end). I want to set it up so that when the end date is selected they cannot enter a date that is 30 days greater than the start date. If the end date is greater than 30 days fr...
Hi, If user press cancel - It will ask confirmation, if press OK - cancel change- if cancel It must return to change form without cancelling the record. If you have any solution then give it to me.
The following BR message is checking to make sure the actual start date is not before the Planned start date on a change. then is throws a message. Can someone help with how I would clear the work_start field in addition to this message. I've tried ...
Hi All, I've created a simple list widget on the portal of my ServiceNow instance. The simple list is set to show any live priority 1 (critical) incidents. I need this list to be available for any non-ITIL users that are in a specified group. Since t...
Hi,I'm scouting the community for a solution of my current issue with groups/roles and I came across inheritance map and inheritance count which was introduced in Geneva. Where can I find that? Is it on the table sys_user_has_role? If so, why can...
Hi All, I have one requirement to copy the attachment from one table to another table. Requirement : Whenever a request is placed from catalog item(from only one item),attachment from RITM should be copied to data source table, to a particular data ...
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